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Article
Publication date: 27 April 2020

Austin Rong-Da Liang and Wai-Mun Lim

Organic food consumption is a complex process that makes it difficult for organic food businesses to develop appropriate marketing strategies. This study thus adopted the…

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Abstract

Purpose

Organic food consumption is a complex process that makes it difficult for organic food businesses to develop appropriate marketing strategies. This study thus adopted the stimuli–organism–response (S–O–R) model to create a comprehensive framework to understand consumers' organic food purchase decisions.

Design/methodology/approach

This study collected 592 valid samples in organic food chain stores and markets by random sampling method. Meanwhile, structural equation modelling was adopted to test hypotheses.

Findings

The research findings indicate that consumer preference for natural food was the most important factor for enhancing purchase intention, followed by health consciousness, health risk, attitude towards organic food and trust in labelling. Perceptions of nutritional value positively influenced attitudes towards organic food and trust in labelling, followed by perceptions of environmental effects; conversely, attitudes towards organic food labelling had the least effect on increasing trust in labelling. Attitudes towards organic food labelling was the most important factor influencing positive attitudes towards organic food, followed by consumer perception of environmental protection effects.

Originality/value

This study demonstrates the relative influence of different variables on organic food purchase intention. Compared with consumer attitude towards organic food and trust in labelling, consumers' individual health was the most important factor influencing their purchase intention. As health and naturalness are attractive factors for consumers, the organic food industry can emphasize health protection in their marketing strategies.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 33 no. 2
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 29 June 2020

Austin Rong-Da Liang, Teng-Yuan Hsiao, Dun-Ji Chen and Jie-Heng Lin

Previous studies have discussed individual effects that certain agritourism activities have on visitor response while ignoring interaction effects. Therefore, the purpose of this…

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Abstract

Purpose

Previous studies have discussed individual effects that certain agritourism activities have on visitor response while ignoring interaction effects. Therefore, the purpose of this study is to discuss both the individual and interaction effects of agritourism activities on tourist revisit intention.

Design/methodology/approach

This study classified agritourism activities into four categories and collected 883 valid samples. Logistic regression was then applied to test the influence of agritourism activities on tourist revisit intention.

Findings

Based on the results of the statistical analysis, it was found that those agritourism activities, which required mutual cooperation such as do-it-yourself (DIY), animal interaction/feeding and fruit and vegetable picking, enhanced tourist revisit intention. Furthermore, the agritourism groups participating in activities with or without children did not have consistent revisit intentions regarding animal feeding/interaction activities. In particular, this study found that willingness to revisit for tourists with children was influenced by animal feeding/interaction, but not for tourists without children.

Research limitations/implications

This study demonstrates that not all agritourism activities enhance revisit intention. For this reason, agritourism businesses should consider redesigning their activities related to visitor and animal interactions as increasing conscientiousness regarding animal welfare, especially with regard to animal abuse. Additionally, those activities focused on education and ecology are not as appreciated by tourists as they may have been previously assumed between different groups.

Originality/value

The findings of this study reveal that if the types of agritourism activities could fulfill visitors' expectations and desires they are more likely to have a satisfying experience. The authors consider some of these notions to be a kind of unrealistic fantasy regarding agritourism and the kind of activities involved therein. This kind of fantasy is likely formed by visitors 2019 past experiences and culture. As a result, the authors conclude that agritourism activities focused on the education of plants and ecology do not achieve the truly preferred aim of better interaction between people.

农业观光:体验设计、活动及再游意愿摘要

目的

先前研究讨论农业观光活动的各别效果对游客反应的影响, 却忽略了交互作用。因此, 本研究目的为讨论农业观光活动的各别及交互效果对游客再游意愿的影响。

设计方法论方式

本研究将农业观光活动分为四类并收集883份有效问卷, 应用逻辑回归以检测农业观光活动对游客再游意愿的影响。

研究发现

根据统计分析结果, 本研究发现农业观光活动需要互助合作, 例如自己动手作、动物互动喂食, 以及采摘蔬果等活动, 都会提升游客的再游意愿。更进一步的, 农业观光族群分为与孩童同行及未与孩童同行二类时, 动物喂食互动活动对其再游意愿的影响并不相同。更特别的是, 本研究发现游客与孩童同行时, 其再游意愿会受到动物喂食互动的影响;但是, 游客并未与孩童同行时则不会。

研究意涵

本研究证实了并非所有的农业观光活动都能提升再游意图。为此, 农业观光企业应考虑重新设计其游客与动物互动的观光活动, 例如增加对动物福祉的责任心, 特别是虐待动物的问题。另外, 关注在教育及生态的农业观光活动在先前区分的不同族群里都不受到青睐。

研究价值

本研究发现显示了假若农业观光类型必须符合游客的预期及渴望, 游客才能感到满意的体验。作者认为游客对参与的某些观光活动之预想是一种不切实际的想像, 而这类想像是来自游客先前的经验及文化。因此, 作者综述关注植物及生态类的农业观光活动并不能达到人际间互动的目的。

Agroturismo: diseño de experiencia, actividades e intención de volver a visitor

Objetivo

Estudios anteriores han tratado los efectos individuales que tienen algunas actividades agroturísticas sobre la respuesta del visitante ignorando los efectos de interacción. Por eso, el objetivo de este estudio es tratar conjuntamente los efectos individuales y de interacción de las actividades agroturísticas sobre la intención de volver a visitar del turista.

Diseño/metodología/enfoque

Este estudio clasificó las actividades agroturísticas en cuatro categorías y recopiló 883 muestras válidas. A continuación, se aplicó la regresión logística para poner a prueba la influencia de las actividades agroturísticas sobre la intención de volver a visitar del turista.

Resultados

Sobre la base de los resultados del análisis de estadística, se mostró que las actividades agroturísticas que requieren cooperación mutua, como el bricolaje, la interacción con animales o nutrición de ellos, así como la recogida de frutas y verduras aumentaron la intención de volver a visitar del turista. Asimismo, los grupos de agroturismo que participaron en actividades con o sin niños no tienen intenciones de volver a visitar consistentes a propósito de las actividades que implican interacción con animales o nutrición de ellos. En particular, este estudio desveló que la voluntad de volver para los turistas con niños está influenciada por las interacciones con animales o nutrición de ellos, mas no para los turistas sin niños.

Implicaciones del studio

Esta investigación demuestra que no todas las actividades agroturísticas fomentan la intención de volver a visitar. Por esta razón, las empresas de agroturismo deberían considerar volver a diseñar sus actividades en relación al visitante e interacciones con animales con escrupulosidad acerca del bienestar animal, especialmente con respeto al abuso animal. Además, estas actividades con enfoque sobre la educación y la ecología no son tan apreciadas por los turistas como muchos han ido asumiendo desde diferentes grupos.

Originalidad/valor

Los resultados de este estudio muestran que si los tipos de actividades agroturísticas consiguen llenar las expectativas y los deseos de los visitantes, son mucho más propensos a tener una experiencia satisfactoria. Consideramos ciertas de estas nociones como fantasías poco realistas por lo que se refiere al agroturismo y al tipo de actividades implicadas en aquel. Este tipo de fantasías está probablemente formado por las experiencias pasadas y la cultura de los visitantes. Como resultado, concluimos que las actividades agroturísticas con foco en la educación sobre plantas y ecología no consiguen el verdadero objetivo preferido que es una mejor interacción con la gente.

Article
Publication date: 5 June 2017

Austin Rong-Da Liang, Wan Yang, Dun-Ji Chen and Yu-Fang Chung

Owing to the wave of consumers concern about food quality, the organic food market has grown rapidly. However, how organic food promotions outweigh the negative impacts of high…

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Abstract

Purpose

Owing to the wave of consumers concern about food quality, the organic food market has grown rapidly. However, how organic food promotions outweigh the negative impacts of high prices has become a pressing issue scholars need to discuss. Hence, with the value perspective as the basis, the purpose of this paper is to attempt to understand whether or not organic food consumers have preferences for specific promotional programs as opposed to other promotional programs.

Design/methodology/approach

The two-stage study design was adopted to explore these issues. In the first stage, 225 copies of promotional program documents were collected, and middle-ranking and high-ranking supervisors from seven organic food distributors were interviewed. According to the value perspective, the promotional programs were divided into four types: discount category, member category, free giveaway category, and limited time offer category, which were used to develop the questionnaire questions. In the second stage, 1,017 copies of valid questionnaires were recovered.

Findings

The logistic regression analysis was adopted to discuss the impact of the various promotional program actions on consumers’ choices. The empirical results indicate that the consumers preferred the programs in the discount category and the free giveaway category, while the programs in the member category and limited time offer category reduced the purchase intention.

Originality/value

The stringent qualitative and quantitative design in this study shall serve as a reference for follow-up research. The important implications of the operators’ promotion practices are covered in the discussion.

Details

British Food Journal, vol. 119 no. 6
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 29 December 2021

Yong You Nie, Austin Rong-Da Liang and En Ci Wang

The purpose of the present study is to examine the effect of organic food certification labels of different third-party verification institutions on consumers' choice of organic…

Abstract

Purpose

The purpose of the present study is to examine the effect of organic food certification labels of different third-party verification institutions on consumers' choice of organic food in terms of willingness-to-pay (WTP) using cue utilization theory.

Design/methodology/approach

The study conducted an experiment in which organic rice and organic certification labels were presented to 360 valid participants.

Findings

With different organic rice labels issued by various third-party verification institutions, including (1) foundations, (2) associations, (3) university certification centers and (4) private businesses, results indicate that consumers had different preferences and WTP for certain labels. The institutions preferred organic food labels issued by non-profit organizations. In addition, consumers showed different WTP as a result of different purchase motivations (e.g. health vs environmental protection).

Originality/value

These results imply that consumers might not have confidence in the organic labels issued by associations and private institutions. Therefore, different types of certification institutions can have significantly different impacts on consumers' WTP. The study further proposes that the extrinsic attributes of food products (i.e. the cues used in making a purchase decision) must be incongruent with the image of third-party certification institutions in order to develop more efficient communication of product information and to encourage consumers to give positive comments regarding organic food.

Details

British Food Journal, vol. 124 no. 11
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 21 September 2021

Tung-Sheng Wang, Austin Rong-Da Liang, Chia-Chun Ko and Jie-Heng Lin

The objective of this study is to investigate the impact of geographical labeling (GL) and place of origin on consumers' perceived tea quality and purchase intention, as well as…

Abstract

Purpose

The objective of this study is to investigate the impact of geographical labeling (GL) and place of origin on consumers' perceived tea quality and purchase intention, as well as to analyze the moderating effects of traditional tea processing methods and the price of tea.

Design/methodology/approach

This study conducts two experiments by combining a simulated scenario with a questionnaire; overall, 383 and 678 valid samples were collected, respectively.

Findings

(1) The existence of GL is extremely important and will give consumers the perception of higher tea quality resulting in higher purchase intention. The tea’s production method and geographic location are strongly correlated. Thus, whether the tea is produced with traditional methods has a moderating effect on the place of origin, GL, and consumer response in study 1. (3) Different tea pricing has a moderating effect on the place of origin/GL and consumer response in study 2.

Originality/value

This study demonstrates the relationship between consumers' perception of tea GL, and their response helps to identify the difference between Eastern and Western tea culture, which can be used to help promote and market tea leaves. Multiple clues show a complementary effect between the place of origin and the GL on tea packaging. In addition, perception of the tea craftsmanship from the place of origin (long-term) and the price manipulation (short-term) have a moderating effect, which can be used to improve tea marketing design in academia and in practice.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 34 no. 6
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 30 September 2014

Austin Rong-Da Liang

The purpose of this paper is to integrate food-related lifestyle (FRL) approaches and perspectives from the theory of planned behavior (TPB) to investigate the profiles of…

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Abstract

Purpose

The purpose of this paper is to integrate food-related lifestyle (FRL) approaches and perspectives from the theory of planned behavior (TPB) to investigate the profiles of consumers who purchase organic food online and to analyze differences in the related behaviors of consumers with different FRLs.

Design/methodology/approach

A link to a web site explaining the content and presenting an online questionnaire was provided through the e-newsletters of five well-known Taiwanese organic food distributors. Respondents were given NT$50 e-gift coupons after they had completed the questionnaire. A total of 950 questionnaires were distributed, and 753 valid samples were obtained.

Findings

Attitudes toward purchasing organic food online had the greatest positive influence on purchase intentions, followed by cognitive control and, finally, subjective norms. Populations with different FRLs were divided into traditional food, uninvolved food, and enthusiastic food shoppers, and these all showed significant differences with respect to the TPB model, their online organic food purchasing profiles, and demographic variables.

Originality/value

Organic food businesses draw on various features of the internet to solve issues such as the difficulty of storing and transporting perishable food items. However, few studies have combined theories of online consumer behavior with food characteristics and psychographic approaches to analyze the overall consumer profiles of purchasers of organic food. The author believes that the conclusions of this study may be used by the food industry to analyze consumer demand, draw inferences about organic food-related habits in consumers’ everyday lives, and design more appropriate internet marketing strategies.

Details

Internet Research, vol. 24 no. 5
Type: Research Article
ISSN: 1066-2243

Keywords

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